About Us

Visual Outcome's enterprise multi-disciplinary clinic solution software was developed in 2005 for Dr Sue-Ellen McKelvey’s multi-site practice of patient-centered healthcare delivery.  Following demand by other multi-disciplinary and multi-site clinics, Visual Outcomes was established as the first purpose built enterprise healthcare IT platform in Australasia in 2008. Our USA business was established in 2013/14; further depth of security and health information standards achieved for our enterprise solution software as we passed all the stringent requirements for certification across the USA. 

Visual Outcomes is used by more than 200 practices across Australia, New Zealand and the USA. Health professional disciplines using Visual Outcomes include chiropractic, physiotherapy, naturopathy, osteopathy, psychology, podiatry, medical GP, primary care teams, allied health providers, occupational therapy, traditional Chinese medicine, exercise physiology and acupuncture. 

Visual Outcomes is the healthcare clinic software supporting over 8 universities across Australia and USA in their research and teaching clinics. It is the future of healthcare – multi-disciplinary teams working together from day one of learning!

Born from Research… Built for Performance

Sue-Ellen McKelvey CEO says 

• Visual Outcomes is robust and future ready. 
• We continue to develop its data management approach in pace with cloud computing enabling technologies; preparing for new healthcare models and entrepreneurial businesses as they evolve.
• Visual Outcomes holds a vision for more involvement of online consumers as a client; an active partner in their healthcare team.  
• We are cognizant that an integrity of data gives good  information for all decisions; Visual Outcomes maintains high principles of data collection flows and  governance across one unified platform.
• We lean in – listen and understand increasing compliance needs and changes for providers and healthcare business entrepreneurs. 

Our Customers are heard

We are tuned into our customer growth and practice styles. Visual Outcomes brings a combined 90 years of experience across government and private health agencies, secured database management and healthcare practice and patient management. The Visual Outcomes team includes healthcare managers, doctors, financial experts, media and health coach communicators and well qualified IT developers. The team has a deep understanding of the needs of patients, practitioners and their support staff. There is direct dialogue with all our customers - their feedback and input are a real part of our development cycle review.